Terms of Use

Last updated: 28 October 2026

These terms govern the use of Keeti, a macOS application that types what you dictate and turns your meetings and calls into notes and action items, and of the Keeti account and relay that come with it. By installing or using Keeti, you accept them. If there is a point you do not accept, do not use the application.

1. Publisher

Keeti is published by Flowwi, a French simplified joint-stock company with a sole shareholder (société par actions simplifiée unipersonnelle) with share capital of €500, registered with the Brest Trade and Companies Register under number 931 198 105 (establishment number 931 198 105 00021), with its registered office at 9 rue de Colmar, 29480 Le Relecq-Kerhuon, France.
EU VAT number: FR50931198105.
Publication director: Tristan Flowwi. Contact: tristan@flowwi.fr.
This site is hosted by Hostinger International Ltd, 61 Lordou Vironos Street, 6023 Larnaca, Chypre (serveur situé en France).

2. Licence and plans

Keeti is licensed to you, not sold. You receive a personal, non-exclusive and non-transferable right of use, on the Macs you own or control. The application itself is free to download. What differs from one plan to the next is how the notes get written:

• Free: with a Keeti account, a monthly allowance of meeting notes written through our relay (five a month when these terms were written). No payment.
• Pro: with a Keeti account, a subscription paid monthly or yearly, with unlimited meeting notes for normal use (section 4).
• Licence: a one-time purchase, attached to your Keeti account, used on one Mac at a time, updates included. The notes are written with your own key from an AI provider, which bills you directly for that use.

Current prices, VAT included, are on the pricing page. A Mac managed by an organisation may be configured by that organisation instead, under its own agreement with us.

You agree not to decompile, disassemble or reverse-engineer the application, nor to redistribute or resell it, except to the extent permitted by law.

3. Payment, renewal and cancellation

Pro and the Licence are sold by Link, Stripe's merchant of record. Link is the seller of record for the purchase: it shows the final price and tax at checkout, takes the payment, issues your receipt, and handles the purchase under its own terms, which apply alongside these.

• The Licence is paid once and never renews. It works on one Mac at a time: signing in to your account on another Mac moves it there. If the payment is refunded, the Licence stops working the next time Keeti checks your account.
• Pro renews automatically at the end of each monthly or yearly period until you cancel.
• You can cancel at any time from Keeti, in Settings, Account. Cancellation takes effect at the end of the period already paid: Pro stays active until then, and you then return to the Free plan. Your meetings and notes stay on your Mac.
• Nothing in these terms limits the rights you have as a consumer under the law of your country, including any right of withdrawal and the statutory warranty of conformity.

4. Reasonable use

“Unlimited” on Pro means no monthly cap on meeting notes for the meetings of the person who holds the subscription. It does not cover automated generation, resale, or sharing one subscription across several people. A technical safety cap applies, far above individual use (500 meeting notes a month); if an account approaches it, we will contact you.

5. Your Keeti account

• You sign in with your email address, confirmed by a code, or with your Google account. Keep access to that mailbox or that Google account secure: whoever controls it controls your Keeti account.
• You can sign out of a Mac at any time from the settings. To close your account, write to us.
• We may suspend an account that is used in breach of these terms, or to harm the service or other people.

6. What you are responsible for

• Your own AI key, if you use one. The costs that provider bills are yours to bear, and compliance with its terms is a matter between you and them.
• The content of your meetings. You remain the owner of your recordings, transcripts and notes, and solely responsible for their content, their retention and their distribution.
• Your backups. Recordings and transcripts are stored on your Mac, in Keeti's own folder; your notes are also exported to the folder you choose. Backing them up is on you.
• Lawful use. You agree not to use Keeti to record people unlawfully, nor for surveillance, harassment, or any activity contrary to the law.

7. Third-party services

To write the notes, Keeti sends the text of the transcript, never the audio: through our relay to Anthropic's Claude models if you use a Keeti account, or directly to the AI provider you chose (Anthropic, OpenAI, Mistral or Google) if you use your own key. Keeti can also connect, if you choose, to your Google account, read-only. Payments go through Link and Stripe. Each of these services is governed by its own terms. We are not answerable for their availability, their pricing, or the quality of their responses. What is processed, where, and by whom is described in the privacy policy.

8. Accuracy of the notes

The notes are produced by a language model from an automatic transcription. They may contain errors, omissions or misattributed statements, particularly when several people speak at once or when the sound is difficult to capture. Notes generated by Keeti have no evidential value and are no substitute for a human review before distribution or any binding use. Features may change over time.

9. Warranties and liability

The application and the relay are provided as is, without warranty of uninterrupted or error-free operation, to the extent permitted by law. Nothing here excludes the statutory warranties you enjoy as a consumer, in particular the statutory warranty of conformity.

To the extent permitted by law, we cannot be held liable for indirect damages, loss of data, loss of business, or harm resulting from inaccurate notes. On the Free plan, supplied without payment, our liability is limited to cases of gross negligence or wilful misconduct.

10. Intellectual property

The application, its name, its interface and its graphic elements remain the property of Flowwi. The speech recognition and speaker separation models Keeti uses are third-party components, distributed under their respective licences.

Your meetings belong to you. We claim no rights over your recordings, transcripts or notes, and we do not use them to train any model.

11. Personal data

What Keeti processes, where it lives, what leaves your Mac and what we store for your account is described in the privacy policy, which forms an integral part of these terms.

12. Term and termination

These terms apply for as long as you use Keeti. You may stop at any time by cancelling any subscription and uninstalling the application; your files stay on your Mac. We may stop offering the relay or a plan, in which case we will tell you in advance and a subscription will not renew. A Licence, once sold, keeps working with your own key.

13. Changes to these terms

These terms may change along with the application. The version in force is the one published on this page, with its update date. A substantial change will be announced before it applies to a paid plan.

14. Governing law

These terms are governed by French law. In the event of a dispute, an amicable solution will be sought first by writing to tristan@flowwi.fr. Failing that, the French courts have jurisdiction. If you are a consumer, you retain the right to bring proceedings before the courts of your place of residence and to use a consumer mediator free of charge.

A question about these terms? Write to tristan@flowwi.fr.